The Intangible Assets Monitor

1997

A "Swedish Community of Practice" emerged during the mid 1980s in Sweden. The "community" today follows two tracks; one is Human Resource Costing & Accounting (HRCA). This article describes the latter: A non financial measurement system for intangible assets based on a theory originally brought forward by a work group consisting of members from several Swedish knowledge companies, the so called "Konrad Group."

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Case: PLS Consult-Evaluating customers

1997

Most customers are sources of value, in forms other than hard cash.

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