Case: KM in a Norwegian hospital
The nurses in a Norwegian private hospital in Oslo wanted to solve a problem: How can we reduce the fear of patients going in to surgery? The idea came up: Invite the old patients for coffee and cake together with the new patients and let them talk.
Disabling the Context for Knowledge Work – The Role of Managers’ Behaviours
Two main issues that prevent knowledge sharing are the attitudes of the nearest supervisor and a lack of context-building information: Apathetic managers, who do not actively encourage business/organisational information, and hypocritical managers, who do not ‘walk the talk’,
PROFESSIONAL DEVELOPMENT FOR KNOWLEDGE WORKERS
How does one organise knowledge work effectively?
A Knowledge-based Theory of the Firm
This article is seeking to explore the practical implications of an epistemological approach to strategy formulation. In doing so it tries to expand the field of knowledge management and intellectual capital beyond its operational and often inwardly technological focus to a new theory of the firm. A resource-based perspective is suggested, using autopoietic epistemology to guide strategy formulation.
Measuring the Wellspring of Knowledge
In the spruce forest behind my parents home in Sweden springs a natural well. It is so small that you don´t notice it until you almost stumble upon it.
Knowledge Management – The Viking Way
"Never a friend more faithful, nor greater wealth than wisdom."
Revenues arising from intangible assets take intangible forms.
Fourteen Ways to Charge for Knowledge
What is the value of an idea that comes in the flash of a second but is based on a life of experience?
Case: PLS Consult-Evaluating customers
Most customers are sources of value, in forms other than hard cash.
Transfer of Knowledge and the Information Processing Profession
How is knowledge best transferred? Via information or via tradition (f2f socialisation)?