Strategic directions

The indicators used for the barometer reflect the strategic emphasis placed on business solutions that increase the efficiency of the public sector, effective project delivery and leverage of experience. The trends that emerge from the collected information enable the organisation to track its progress against strategic objectives, highlighting the strengths and opportunities offered by the organisation’s hidden assets.

Dialogue around changes in trends provide input to future planning. For example, an increase in the number of opportunities to share project learnings indicates that the organisation has increased its leverage of this resource. Information such as this contributes to the long-term, strategic growth and renewal of the organisation. In addition, the process allows management to tap the knowledge flows within the organisation and highlight gaps before they impact on the ability to deliver services. To maximise the benefits of the Intellectual Capital Barometer in the strategic planning processes, information should be collected at six-monthly intervals.