Transfer of Knowledge and the Information Processing ProfessionPublished: 1996
How is knowledge best transferred? Via information or via tradition (f2f socialisation)?
This Article draws upon Michael Polanyi's concepts of 'Tacit Knowing' and 'Tradition', contrasting it with Information Theory to explore the two methods. The present growth in information seems to be a supply push, not a customer demand, which is potentially dangerous.
Published in European Management Journal Vol. 14. No. 4, pp. 379-388, 1996