Master Class Workshops

Master Class in
Knowledge Management

Dr. Karl-Erik Sveiby

Choice of nine different stand-alone workshops. Three or four workshops can be combined into a full day Master Class.

A. How to Create a Knowledge Focused Strategy

The Theoretical Framework. Read more about it
The difference between knowledge and information
Best and worst practices, examples from corporations worldwide
The vicious circle
Group exercises

Goal for participants: gain overall understanding of concepts and a platform for starting a new strategic dialogue in their own organisations. 2 hrs

B. Create Your Firm's Invisible Balance Sheet

Use participants' own data to create an organization's invisible balance sheet

The Value of Intangible Assets in $$$

Discussion

Interactive session using the IBS software in real time.

Goal for participants: start dialogue on how the intangible assets are utilized and developed in the organisation. 1 hr

C. How to Measure Intangible Assets and Intellectual Capital

How to link measurement to a Knowledge Focused Strategy

The Intangible Assets Monitor. Read about the Intangible Assets Monitor
Group exercise
Design a few indicators in a customised Monitor for the organization
Best Practice from three Swedish companies.

Goal for participants: Learn on how the intangible assets can be measured for assessing performance. 1.5 hrs

D. How to Manage Knowledge Workers and Knowledge Organisations

The Knowledge Organisation Read about the concept
The four types of personnel
The difference between information and knowledge - exercise
Productivity of Knowledge work
The strategy dilemma
The professional life cycle

Goal for participants: gain overall understanding of knowledge work and how to manage knowledge organizations. 2 hrs

E. Knowledge Management Activity Planning

K-MAP planning tool

Project generation

Mapping and defining planning gaps

A project planning session. The group defines issues and generates projects to address them. Features 47 Knowledge Strategy Issues and more than 300 predefined projects.

Goal for participants: Create an action plan with projects leading to a knowledge focused strategy. 2 hrs

F. How to charge for Knowledge

Intangible revenues. Read about the concept!
Fourteen ways to charge for knowledge. Read about the fourteen ways!
Real life examples of how pricing strategies affect profitability

Goal for participants: Create awareness of alternative pricing strategies. 1 hr.

G. Business simulations. How to Manage a Knowledge Organisation

1. Business simulation via the web or in a Local Area Network, Tango - the electronic version, developed together with Celemi. Takes one full day to get full benefit. Can be combined with the web-version of K-MAP into a full-fledged knowledge management strategic planning session. Read more about Tango - the electronic version.

2. Business simulation in how to manage a Knowledge Organisation featuring the board simulation Apples & Oranges Knowledge™, developed together with Celemi. Takes 4 hours. Can be combined with K-MAP into a full-fledged knowledge management strategic planning session covering 6-7 hours. Read more about A&O Knowledge!

Goal for participants: Test a Knowledge Focused Strategy in a simulated environment. Half day - Full day.

H. The Sveiby Toolkit. How to "sell" KM

Create your Invisible Balance sheet
Benchmark your company's collaborative climate
Presentation tools
Implementing The Intangible Assets Monitor
Knowledge Management Activity Planning

Workshop in how to "sell" KM in an organisation, using and integrating the Sveiby Toolkit in a company's KM program. Conducted for and with the KM professionals in the company. Read more about the Sveiby Toolkit.

Goal for participants: Learn how to use the toolkit as a powerful sales/implementation tool. 2 hrs.